Dealer Development Courses

TUE
November
1

Keep Your Dealership Compliant with the FTC's Safeguards Requirements. Ensure your staff knows how to protect consumer information to comply with the FTC requirements, avoid inadvertent exposure of your customer's information, government enforcement ...

THU
February
16
9:00 AM - 4:00 PM

Effective collections department processes and management are core components of BHPH and LHPH dealership success. NIADA's Collections Management course delivers proven techniques that streamline processes, increase collections, and reduce ...

TUE
February
21
1:00 PM - 2:00 PM

PayNearMe conducted an online survey to determine perceptions and preferences for how U.S. consumers want to pay their bills. The survey captured responses from a broad distribution of 2,600+ Americans aged 18 and older. The research uncovered new and ...

WED
February
22 23
9:00 AM - 5:00 PM

For good reason, more and more independent automotive dealers are jumping into the Buy Here Pay Here (BHPH) space. When managed effectively, this lucrative business model yields a much higher ROI than the retail model, while providing a ...

THU
March
9
9:00 AM - 4:00 PM

Lease Here Pay Here (LHPH) is an oft-misunderstand alternative to Buy Here Pay Here (BHPH). While there are similarities between the two business models, LHPH offers several distinct advantages, including tax benefits for both the dealer and ...

TUE
March
21 22
9:00 AM - 5:00 PM

NIADA’s Retail Sales Manager "Train the Trainer" Workshop educates sales managers on the difficulty in establishing training in a used car environment and how to overcome it, how to manage floor traffic and sales associate efforts more ...

WED
April
12 13
9:00 AM - 12:00 PM

Service departments represent a significant percentage of expected profit margins in a traditional retail dealership. However, in Buy/Lease-Here, Pay-Here (BHPH/LHPH) service departments, reconditioning makes up the majority of work, and your ...

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