Buy-Here, Pay-Here Collections Workshop

Description

Effective collections department processes and management are core components of BHPH and LHPH dealership success. NIADA's Collections Workshop delivers proven techniques that streamline processes, increase collections, and reduce delinquencies and charge-offs. 

NIADA's BHPH Collections Workshop is a highly interactive 6-hour workshop delivered Live Online via Zoom to minimize time away from the dealership. 

By the end of this training, you will be able to: 

1. Establish processes that make collections easy.
2. Develop procedures to handle collections consistently.
3. Identify rules and regulations and establish a good faith effort to comply. 
4. Make the right decisions for your customers and your business. 

About your instructor

This class is led by Industry expert Bill Elizondo, NIADA Senior 20 Group Moderator, Trainer, and Consultant. Bill has spent over 31 years training and leading high-achieving sales teams, collections, and operations in the subprime and BHPH markets, including highly successful tenures with the nation’s largest publicly traded BHPH organization America's Car-Mart and Superior Auto. Bill's leadership and expert understanding of every BHPH discipline significantly improved operational performance at every stop.